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Bus101- Module 1 – Case

Word Processing and Problem Solving Techniques

Assignment Overview

When faced with a problem, what do you do to solve it? There are many ways to approach a problem. In this first Case Assignment, you will apply basic research and word processing skills to write a brief review of problem-solving techniques found in an Internet search.

Write a 2- to 3-page paper reviewing how you researched Problem Solving using the Internet. Find two websites on Problem Solving to use in writing your paper. Using Dr. Timothy Mullen’s Trident University Writing Style Guide, determine the reliability and validity of the two websites on Problem Solving.

Your paper should discuss the following:

  • How you found your websites/references on Problem Solving and how you applied the key guidelines to identifying credible Internet sources.
  • Compare the two methods of Problem Solving that you found and comment on which you think is most useful to you.
  • Report any issues you had conducting your research and/or formatting your document in Microsoft Word.

Format your paper to the Assignment Expectations below.APA, title page, cite in paper, and do a reference page

Save File as BUS101 Case Mod1


BUS101 Module 1 – SLP

Word Processing and Problem Solving Techniques


When faced with a problem, what do you do to solve it? In this SLP assignment you will apply a systematic approach to problem solving. SLP 1 is divided into two (2) parts. In Part I, of the assignment, you will read three (3) articles that present variations on step-by-step problem solving strategies and then select one (1) of these strategies; you will engage in pre-writing to develop a solution to a problem scenario. In Part II of the assignment, you will present a synthesis of your ideas about solving the problem. As Voltaire said, “No problem can withstand the assault of sustained thinking.”

Part I

Preparation and Pre-writing: Follow the steps below to explore a problem through reading and writing –

1. Use this problem scenarios as a topic choice for your paper

Scenario 4: You are a sales representative for a company that encourages staff to log time in the field and away from the office. You are expected to begin and end your day at the office. You notice that each day when you arrive and return another co-worker is already there, and you wonder whether this person spends most of his / her time at the office. At your weekly sales meeting, you are informed of your co-workers’ outstanding sales performance. You suspect that this co-worker is spending more time flattering the boss instead of working leads in the field, and as a result is getting the best client referrals. Your own sales numbers have steadily decreased since this other sales representative was hired.

2. Read the following articles:

3. Select one (1) of the step-by-step problem solving strategies outlined in one (1) of the articles. Using the chosen problem solving strategy as a model, brainstorm ideas for each of the steps to develop a solution to the problem scenario you chose.

Save File as BUS101 SLP Mod1



ASSIGNMENT 1 Begin the Case Assignment at Dazed and Confused: General Education vs. Career Specialization. Click link.

Reflection Questions

  • If Melanie decides to get a technical certificate and not pursue a college degree, how do you see it affecting her future:
    • in the short run, and
    • in the long run?
  • Do you see any way Melanie might strike a balance between pursuing her career interest and obtaining her college degree so that she could work toward achieving both goals at the same time?
  • Can you relate to Melanie’s story in any way, or do you know anyone else who is having a similar experience?


Do in APA format essay style, Font New Times Roman size 12

Write questions and answers

Save File as TUX101 Case Mod1


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